GET OUT OF CLIENT EXPECTATION LANDMINES FOR YOUR LAW FIRM
Turn your most demanding clients into your biggest fans with this no-nonsense template of Client Dos and Donts for your law firm.
You’re on the client rollercoaster of highs and lows, unrealistic expectations and epic meltdowns.
Your client wanted that thing done yesterday.
And gave you 2.2 hours to get it done.
You’re in Court or dealing with other client matters.
And one client has made your entire staff cry because they couldn’t speak to you directly.
Your clients delay payments to you or just don’t pay you.
This strains the lawyer-client relationship and leads to grievances.
Your client thinks you can wave a magic wand and create new laws.
You have to remind your client that you are a lawyer, not a lawmaker.
WHEN YOU PROACTIVELY MANAGE CLIENT EXPECTATIONS,
YOU AVOID UNNECESSARY CLIENT CONFLICTS
Create meaningful, long-lasting client relationships
Go beyond a simple transaction, and create connections with your law firm clients that are as strong as superglue.
Powerful client management builds trust
When your law firm clearly communicates billing practices, guidelines for attorney and staff responses, this builds trust in your law firm.
Stronger professional reputation
Bad clients talk to everyone, and leave negative reviews. Satisfied clients are more likely to refer other clients, and give you an enhanced professional standing in your community.
Step into the world of client management mastery with our Law Firm Client Dos and Donts template (no boring textbook here).
A word-for-word template that took years of experience, industry expertise, and careful attention to detail to craft.
Address the most common client hurdles like: billing, communication, deliverables, following advice, among others.
Customizable sections allowing you to tailor it to your firm’s specific needs and law practice (PI, estate, family, business, etc).
No fluffy, feel-good nonsense here. This is a straight-forward, easy to understand for any client template.
I’m Nermin. Lawyer-Consultant-Client Tamer.
You work harder than a caffeinated squirrel on a wheel. Managing law firm clients shouldn’t be that hard.
This Client Dos and Donts template will help you tame your client problems, before they even happen.
I want to see you win and be wildly successful with your clients and law firm.